Explore our Knowledgebase


Within our knowledgebase you will find a lot of information about how to use WithoutWire.  We do our best to keep information in the knowledgebase useful and up-to-date.  We appreciate any feedback you have on what you find here.

For customers running older versions on WithoutWire (V7 and below), you will find access to this knowledge base at Archived Knowledgebase. Please contact WithoutWire if you have further questions or need additional information.


Additional Support from WithoutWire:

The support console is a feature that is provided by WithoutWire where you can create support cases via the web console. If you are looking for help concerning overall functions and features of the WithoutWire system, you can access the information here, through our knowledge base which is accessible from the web console as well. To create a support case you can follow the steps provided below.

Support Business Hours: 7:00 AM – 5:00 PM (CST) Monday – Friday

Phone: 612-343-0404 Option 3

*All critical issues will be addressed ASAP, 24 hours a day, 7 days a week. Critical issues handled outside of normal business hours will be billed at the after-hours rate.

*Non-critical issues submitted after 5 PM CST will be addressed the following business day.

About WithoutWire:

For nearly 20 years, WithoutWire Inventory Sciences has been creating business innovations utilizing the latest Microsoft technology and has led the inventory industry in developing solutions for tracking inventory. We have solutions for Warehousing, Manufacturing, and Field Service Supply Chain, as well as any other vertical industries. We help automate inventory processes with real-time visibility across a diverse eco-system. We deliver our solutions as licensed on-premise software or cloud subscription services (SaaS).

WithoutWire is a full featured Warehouse Management System (WMS) targeted to meet the requirements and budgets of small and mid-sized businesses. WithoutWire is designed to help businesses optimize their distribution and manufacturing inventory operations, and you’ll have full access to our knowledgebase.